One night deposit will be taken at time of booking for all standard reservations. Advance purchase and
other promotional discounted rates may require payment in full at time of booking.
Remaining anticipated room + tax balances are due on arrival date.
Based on your specific travel dates, the cancellation & modification policy is either 2 or 5 days prior to
arrival. Group reservation cancellation & modification policy is 45 days prior to arrival.
Our standard cancellation policy is 48 hours prior to arrival. Reservations during certain holiday and
event dates are subject to a 5-day cancellation policy. Reservations that are cancelled within this period
will forfeit their deposit. Reservation modifications are subject to the same cancellation policies and
penalties.
Advance Purchase and other promotional discounted rates may be non-refundable after the reservation has been booked.
No-show reservations will forfeit their first night deposit plus taxes. Payment will also be collected for
the remaining balance for the total number of room nights reserved, less applicable taxes.
Trailhead offers dog-friendly accommodations. We look forward to welcoming your dog to Tupper Lake! A one-time non-refundable fee of $75 applies. Two dogs maximum. At this time, only dogs are permitted at Trailhead. Arrangements for dog-friendly accommodations must be made prior to arrival. Additional rules apply:
All pets will be leashed while on the hotel grounds.
Guests are responsible for cleaning up after their pets
Pets are prohibited in the pool area.
Pets are not to be left unattended and alone in the rooms.
Fee will be assessed for damage caused by your pet to the room or hotel facilities. The specific fee amount will be assessed on a case-by-case basis at the discretion of Placid Bay Hotel.
Noise from the pet must be controlled. Disturbances may result in additional fees.
Violation of rules may result in additional fees or removal from the hotel. without a refund.
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