Property Policies

Deposit Policy

One night deposit will be taken at time of booking for all standard reservations. Advance purchase and
other promotional discounted rates may require payment in full at time of booking.
Remaining anticipated room + tax balances are due on arrival date.

Cancellation & Modification Policy

Based on your specific travel dates, the cancellation & modification policy is either 2 or 5 days prior to
arrival. Group reservation cancellation & modification policy is 45 days prior to arrival.

Our standard cancellation policy is 48 hours prior to arrival. Reservations during certain holiday and
event dates are subject to a 5-day cancellation policy. Reservations that are cancelled within this period
will forfeit their deposit. Reservation modifications are subject to the same cancellation policies and
penalties.

Advance Purchase and other promotional discounted rates may be non-refundable after the reservation has been booked.

No-Show Policy

No-show reservations will forfeit their first night deposit plus taxes. Payment will also be collected for
the remaining balance for the total number of room nights reserved, less applicable taxes.

Holiday Travel Dates:

• New Year’s Day
• President’s Day Weekend (Friday – Monday)
• Memorial Day Weekend (Friday – Sunday)
• Tupper Lake Tinman (Thursday preceding event date through Sunday post event date)
• July 4th Week
• Labor Day Weekend (Friday – Sunday)
• Columbus Day Weekend (Friday – Sunday)
• Christmas (Friday preceding Christmas Day through January 1st)